What is ISO 21001:2018 ?

ISO 21001 is an international standard developed by the International Organization for Standardization which provides management tools for organizations that offer educational products and services. It intends to help educational providers meet students requirements and needs. ISO 21001 is based on ISO 9001 - Quality Management Systems, but it provides a specific framework for educational organizations that aim to enhance the satisfaction of their learners by improving the educational processes and ensuring conformity to learners’ requirements. The standard can be applicable to all organizations that provide a curriculum for the development of knowledge, skills and attitudes by means of different lecturing methods

All requirements of ISO 21001 are generic and intended to be applicable to all educational organizations that provide, share and facilitate the construction of knowledge to learners through teaching, training or research, regardless of type, size and product and service provided. The standard therefore applies to the management system of any organization which utilizes a curriculum to provide, share and transfer knowledge.

Why is Educational Organizations Management important for you?

Education is a fundamental need for everyone in the society; therefore, everyone should be concerned with the quality of education delivered by education providers. However, even though the outcomes cannot be guaranteed, educational institutions can play a crucial role in ensuring that learners receive the expected quality of education.

The ISO 21001 certification will enable you to provide educational services in a more effective and efficient manner, and to offer a more personalized experience to all learners, particularly to those with special education needs and distance learners. Moreover, by becoming ISO 21001 certified, you can demonstrate to stakeholders that you are committed towards improving your educational system.

Benefits of ISO 21001 Educational Organizations Management

By becoming ISO 21001 certified, you will be able to:

• Improve your education system and Enhance the reputation of your educational institution
• Inclusive and equitable quality education for all
• Promotion of self-learning and lifelong learning opportunities
• Consistent processes and evaluation tools to demonstrate and increase effectiveness and efficiency
• Recognized means to enable organizations to demonstrate commitment to education management practices in the most effective manner
• A model for improvement to Stimulate excellence and innovation
• Industry best practice, Quality of education is systematically improved.

This standard contributes to the following Sustainable Development Goals: